HubSpot Solutions Architect

About Intergage

Intergage is a HubSpot Diamond Partner that helps B2B leadership teams bring clarity to their sales, marketing and service operations. We start by understanding what is really happening across the customer journey, then build the answer in HubSpot as one connected source of truth. From there we help teams adopt it, scale what works and keep the right customers for longer. Our work covers HubSpot onboarding, data migrations, integrations and ongoing support and optimisation for ambitious businesses in sectors such as manufacturing and legal.

About the role

Intergage is looking for a HubSpot Solutions Architect to own HubSpot solution design and delivery for a small portfolio of our clients. You will design the right solution for each client, run discovery and process mapping with them and own the day-to-day relationship and project plan from kick-off to delivery.

You will have hands-on HubSpot experience, but most of the build work will be delivered by our in-house team and outsourced implementation resources. Your job is to plan what gets built, brief it clearly, review the output and keep the client confident throughout the engagement.

The role is available part-time or full-time.

What you will do

Discovery, mapping and solution design

• Run discovery workshops, including lifecycle stage mapping, sales process mapping and data consultancy.
• Have the ability to confidently challenge clients where their current approach will not serve their goals.
• Document requirements and turn them into an implementation plan that aligns with the agreed scope of works.
• Design processes in HubSpot as part of that implementation plan.

Client leadership and project management

• Act as the day-to-day point of contact for your clients.
• Run regular catch-ups with a portfolio of retainer and project-based clients.
• Plan and manage client projects: onboarding, dividing up the work, weekly project meetings and documentation.
• Manage scope with confidence, push back when requests fall outside it and keep clients informed of progress and risks.

Hands-on implementation and delivery oversight

• Build and configure in HubSpot where expertise is needed, including custom objects, association labels, properties, pipelines, workflows, lead scoring and lifecycle and deal stages.
• Build automation beyond standard workflow actions, such as custom code actions and workflows triggered by quote changes.
• Brief team members and outsourcers, review their work and manage snagging before anything goes to the client.
• Make sure configuration follows best practice and supports accurate reporting as the client grows.

Data, integrations, automation and reporting

• Review data across all of a client’s systems and map if and how it should flow into HubSpot.
• Define and document the data model, including how custom objects and labelled associations connect to contacts, companies and deals.
• Design and oversee integrations and data flows, including CRM syncs such as Salesforce and those built with middleware.
• Plan and run legacy data migrations, including mapping, cleaning and deduplication.
• Capture reporting requirements and design multi-object reports, dashboards, campaign reporting and attribution that clients can actually use.

Training and enablement

• At the end of an implementation you will help clients adopt what has been built long-term, sharing best practices to help their teams get the most out of HubSpot.

Internal support, pre-sales and growth

• Support other team members with technical queries, training and workshops, where required.
• Support pre-sales when needed, helping to scope work more accurately before it is priced.
• Spot opportunities to expand the work within your clients, working closely with our Account Managers.
• Contribute to templates, SOPs and playbooks so that good solutions can be repeated.
• Support the business with gaining additional HubSpot Accreditations and personal Certifications.

How you’ll spend your time

Skills and experience

Essential

• Hands-on HubSpot architect and implementation experience, including building and scoping CRM configuration, workflows, properties, pipelines, reporting and AI agents.
• Strong data skills, including data mapping, migration and integrations, ideally with tools such as Make.com.
• Experience running discovery and process-mapping workshops with clients.
• Project management experience and the confidence to lead clients, manage scope and push back when needed.
• The ability to brief and review work delivered by others.
• Clear written communication and a habit of documenting what you do.
• Thrives in client-facing environments and enjoys building trusted relationships.
• Loves solving problems, experimenting and coming up with new ways of working.

Desirable

• HubSpot Certified Trainer status.
• Experience contributing to pre-sales scoping.
• Confident in delivering webinars and/or training to prospects/customers.

Why build a career with us?

• This role is available on a full-time or part-time basis.
• Four day working weeks for full-time staff and flexible working for all (after passing probationary period)
• 10% of your working hours can be spent on your own self-development and learning - you get paid to improve your skills!
• Pay rises in-line with company growth.
• Hybrid Working (attendance in the office at least once per week).
• Enhanced maternity and paternity pay with length of service.